Right of Withdrawal with Remote Sales Contracts

1. Consumers can revoke in writing (e.g. letter, fax, E-mail) their contract declaration within two weeks without giving any reason or - in the event that the object is left with the consumers before the expiry of the time limit - by returning the object. The time limit commences with the arrival of this instruction in text form, but not before the merchandise has been received by the recipient (with the delivery of similar merchandise not before the arrival of the first partial delivery) and also not before fulfilment of our information obligations in keeping with § 312c Section 2 BGB (German Civil Code) in conjunction with § 1 Sections 1, 2 and 4 BGB InfoV, as well as our obligations in keeping with § 312e Section 1 Sentence 1 BGB in conjunction with § 3 BGB-InfoV. To uphold the revocation time limit it will be sufficient to send off the revocation or the object in due time. The revocation should be sent to: Mediaform Informationssysteme GmbH, Borsigstrasse 21, D-21465 Reinbek; Fax: 040-72736027; E-Mail: info@mediaform.de  

2. In the event of effective revocation, the mutually received services must be returned and, if applicable, the utilized benefits (e.g. interest) restored. If you are unable to return the received service in its entirety, or in part or only in a deteriorated condition, then you will be obliged to compensate us for loss of value. When objects are left with you, then this is not applicable if deterioration of the given object is exclusively attributable to its verification - for instance, as would have been possible for you in the shop. You can avoid the duty to compensate for loss of value due to deterioration that arose when the object was used according to its intended purpose, but not as if it was your property at the given time, and you have undertaken everything possible to prevent a deterioration in value. Objects that can be forwarded as a parcel can be returned at our risk.

You are obliged to bear the cost of returning the merchandise when the delivered merchandise is the same as the ordered merchandise and if the price of the returned object does not exceed Euro 40.- or, in the event of a higher price and at the time of revocation, you have not rendered the counter performance or effected a contractually agreed part payment. Obligations to return payments must be fulfilled within 30 days. The time limit commences with the dispatch of your revocation declaration or the given object - for us with their receipt.

3. If you have financed the contract with a loan and you revoke the financial agreement, then you are no longer bound to the loan agreement if both agreements form an economic entity. This is particularly the case when we are simultaneously the party who is granting you the loan or if the party granting you the loan is resorting to our participation in the financial transaction. If the loan has already been returned when the revocation becomes effective or upon return of the given object, then with regard to the legal consequences of revocation or the return of the given object, your party providing the loan enters into our rights and obligations incurred in the financial agreement. The latter does not apply when the object of the given contract is the acquisition of securities, foreign currency, derivates or precious metals. If you wish to avoid a contractual commitment as far as possible, then the two contractual declarations must be revoked separately.

4. There is no right of revocation with software and software licences which were unsealed by the consumer. The right to revocation is also excluded for merchandise manufactured according to the customer’s specifications, e.g. PC-systems produced according to the customer’s requirements.
End of the revocation notice.